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Stress-related mental disorders are estimated to account for $200 Million each year in Worker's Compensation claims.
In their 2006 report, the Australian Safety and Compensation Committee reported that 5% of all Worker Compensation claims are due to stress. A survey by the Australian Council of Trade Unions concluded that 54% of employees claim to have been subjected to intimidating behaviour in the workplace.
The art to assertive behaviour is having the confidence that what you say will be received positively, no matter what the message.
During this Business thursday , we'll learn techniques to deal with passive and aggressive behaviour using verbal and non-verbal communication. We'll also look at ways to give and receive negative feedback.
By the end of the two hours, you should have more confidence to deal with individuals and participate effectively in meetings, dealing with employees & operating your business.
Course Outcomes
List the costs of inappropriate behaviour
Identify the benefits of assertive behaviour
Learn the benefits of the Stress Prevention Campaign
Demonstrate best practice when making requests of others
Confidently participate in meetings
Presenter
Christopher started his own Professional Development and Coaching business in Australia during 2007 after 10 years on the international circuit.
Having identified a gap in the Australian market for a company that can act as an internal training department for small to medium sized businesses without the organisation shouldering the running costs. First Train focuses on training management skills and coaching business owners, executives and managers to achieve their goals.
Training others since 1998, he soon realised that helping people realise their potential and assisting them along that journey to success was his mission in life.
First Train provides regular training courses for many Sydney based businesses, including Google, Chippendale Printing and Smart Salary
Bring Your Business Cards!!
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