We tend to treat others the way we like to be treated, not the way they like to be treated. For example, if you like to receive a lot of details, you probably provide a lot of details. But what if you are communicating to a person who just wants the bottom-line?
Personal and professional success is enhanced by a better understanding of ourselves and others, especially when we realise the impact our behaviour has on the people around us. Scientists and psychologists have been working out ways to make human behaviour more understandable so we can improve the way we relate to each other (and work ourselves out!).
Using the DiSC model, we will look at the typical characteristics of the main behaviour types and how we can get along better with people who are different to us.
We'll learn clues to a person's general approach, including their motivations and dislikes, strengths and weaknesses, and some of the basic assumptions they make about other people.
Participants will learn to:
Understand the behavioural styles of self and others
Discover how one's own behaviour impacts personal and group success
Understand and value differences in others
Identify ways to adapt behaviour to the person and the situation
Reduce conflict and stress
Improve communication and morale
Create strategies to improve relationships and performance
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